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Privacy Policy

PREAMBLE

This website does not track personal data. In particular, cookies are not set here (except technically neccessary session-cookies which are deleted after you close your browser), nor is user data (including IP addresses or device IDs) stored in such a way that a user could be identified again at a later time.

Privacy Policy

The scoopa GmbH (hereinafter referred to as the "scoopa") takes your justified concerns regarding data privacy very seriously, and complies with the provisions of the General Data Protection Regulation (GDPR), the Telemediengesetz (German Telemedia Act) and any other applicable data protection regulations.

The scoopa handles the data that you send to us carefully and diligently. Any collection, processing or use of data, in any form, is always performed within the scope of legal provisions or with your express consent.

Privacy protection is vitally important for the future of Internet-based business models and for the development of an Internet-based economy. This policy underlines the commitment of the scoopa to protecting privacy. Below you can find information about how the scoopa handles personal data on this website.

This Privacy Policy applies to this website and to all other websites that refer to this Privacy Policy. It may be the case that different data protection provisions apply to individual companies within the scoopa. We therefore ask that you carefully read the Privacy Policies of all scoopa websites that you visit.

The controller pursuant to Art. 4 (7) of the General Data Protection Regulation (GDPR) is:

scoopa GmbH

registered in the Commercial Register of the Aschaffenburg Local Court (Amtsgericht), HRA 5616
Johannesplatz 5a
63773 Goldbach, Germany
Email: contact@scoopa.com
Tel. +49 (0) 6021 58 48 777

You can contact our data protection officer at:

scoopa GmbH
Data protection officer
Johannesplatz 5a
63773 Goldbach, Germany
E-Mail: dp@scoopa.com

Global data protection standards

Our handling of personal data is based on international principles and standards concerning transparency regarding the use of personal data, observing and granting rights of choice, access rules, data integrity rules, data protection rules, data transfer rules and rules regarding monitoring the lawfulness of data processing. In particular, scoopa is compliant with the General Data Protection Regulation (GDPR).

Consent

By using this website, you agree to the electronic storage and use of your data as described below. Changes to this Privacy Policy are always announced on this website so that you are always kept informed about the data which the scoopa stores and how it is used.

In addition, where required by applicable data protection laws, we will ask for your express permission for further processing of the personal data collected on this website or provided by you.

Recording and processing personal data

The scoopa would like to better understand your wishes and interests and provide you with the best possible service. For this reason, the scoopa collects and uses personal data in the manner described below, in compliance with applicable data protection law.

If you visit our website, we record your IP address and use cookies and other Internet technologies (hereinafter referred to as »automated tools« and »integrated web links«) that enable us to gather general information about users of our website and their interests. An explanation of the technologies we use and the types of information we collect with them is provided below.

We also record and process data that you voluntarily share with us, for example, if you register for events, subscribe to our newsletter, participate in online surveys, discussion groups or forums, or make purchases.

What data do we collect and why?

The scoopa uses the data collected as part of our efforts to provide you with consistent personal support. The scoopa uses your data exclusively as described in this policy or when collected. Any subsequent changes to the intended use of your data is subject to your express permission, unless the change is otherwise justified by applicable legal provisions.

We process your data for the following purposes, among others:

  • To maintain our relationship with you, e.g. via our databases in which we amalgamate data about you from various sources in order to gain an overview of our collaboration with you; this is also intended to enable us to better understand your preferences and improve and individualize our communications with you;

  • To process and deliver services and products ordered by you;

  • To perform tasks required to prepare or fulfill contracts;

  • To provide proof of business transactions;

  • To provide you with suitable and up-to-date information regarding our products and services;

  • To improve the quality of our products and services by adjusting them to meet your specific needs;

  • To answer your queries and provide you with efficient support;

  • To manage communication and collaboration with you;

  • To track our activities (e.g. measurement of collaboration or purchases, number of meetings/appointments, topics discussed, documents presented);

  • To invite you to events sponsored by or used by us (e.g. speeches, conferences);

  • To manage our IT resources, including infrastructure management and business continuity;

  • To safeguard the commercial interests of the company and ensure compliance and reporting (e.g. compliance with our guidelines and local legal provisions, taxes and deductions, compliance with internal contribution limits, management of alleged misconduct or fraud, completion of audits and defense against legal disputes);

  • For archiving and record-keeping;

  • For processing job applications;

  • For invoicing and accounting; and

  • For other purposes as required by law and authorities.

  • In certain cases, we are legally obligated to provide data to government agencies (institutions or authorities) upon request. The legal basis for processing is Art. 6 (1)(c) GDPR or Section 24 (2)(1) BDSG (German Federal Data Protection Act).

  • In some cases, contractual partners require the personal data of our customers. This generally occurs as part of contract fulfillment (e.g. in the event of complaints). This is expressly prescribed by law. In the event of this, the scoopa remains responsible for protecting your data – potentially alongside the data processor. The business partner in question will work in accordance with our instructions, which the scoopa ensures via strict contractual provisions.

  • To meet statutory obligations concerning recording, documentation, and reporting to responsible authorities.

IP Addresses

IP addresses are used for the analysis of malfunctions, management of the website, and gathering demographic information. We also use IP addresses and, where applicable, other information that you provide us on this website to determine which of our pages are accessed by our visitors and which topics interest them. We use the insights we gain as a result to optimize the information we provide you about our products and services. The scoopa only records such data in anonymized form and will never link it to the profile of a registered user without that user's permission. By default, only the domain name is recorded when our website is accessed.

The scoopa only records data in connection with your visit to the scoopa website. We do not record personal data when you visit websites belonging to other companies or organizations that are not part of the scoopa.

Cookies

a) We use cookies on our website(s). These are small files created automatically by your browser and stored on your end device (laptop, tablet, smartphone, etc.) when you visit our website. Cookies do not cause any damage to your end device and do not contain viruses, trojans or other malware. Cookies store information produced in conjunction with the specific end device used in each case. However, this does not mean that they enable us to directly learn about your identity. One use of cookies is to make your use of our services more convenient. To this end, we use session cookies to determine whether you have already visited individual pages of our website. These cookies are automatically deleted when you leave our website.

Most browsers accept cookies automatically. However, you can configure your browser to prevent cookies being stored on your computer or to provide you with a prompt to accept before a new cookie is stored. Fully deactivating cookies may, however, mean that you are not able to make full use all of the functions of our website.

E-mail addresses

If you provide us with your e-mail address directly or via the contact form, we will also contact you via e-mail. We will not pass on your e-mail address to third parties outside of the scoopa. You can decide at any time that you no longer wish to receive any e-mails from the scoopa.

Depending on your e-mail program settings, information may be sent to the scoopa automatically when you send an e-mail to the scoopa.

Disclosure of personal data

We do not disclose your personal data to third parties except for the purposes listed below. We will only disclose your personal data to third parties if:

a) You have given your express consent for us to do so in accordance with Art. 6 (1)(a) GDPR, Section 26 (2) of the Bundesdatenschutzgesetz (BDSG, German Federal Data Protection Act),

b) Disclosure is necessary in accordance with Art. 6 (1)(f) GDPR for asserting, exercising or defending against legal claims and there is no reason to assume that you have an overriding protected interest in the nondisclosure of your data,

c) In the event of a legal obligation for disclosure in accordance with Art. 6 (1)(c) GDPR, or

d) If it is legally permitted and necessary for execution of a contractual relationship with you or for precontractual measures at your request in accordance with Art. 6 (1)(b) GDPR, Section 26 (1) BDSG (German Federal Data Protection Act).

We have no intention of transferring your personal data to a third country or international organization, and automated decision-making, including profiling, will not take place, unless otherwise specified below in this Privacy Policy.

If necessary, the scoopa will transfer data to business partners, service providers, third parties or subcontractors. This may be necessary to provide you with a service or transaction you have requested, such as order handling, for customer service purposes or to inform you about services or products.

Your personal data will not be transferred, disclosed or otherwise provided to third parties for marketing purposes without your prior consent.

The scoopa may be obligated to disclose your data and associated information as a result of a court order or official order. We also reserve the right to use your data to assert or defend against legal claims.

In the event of a takeover or merger with another company, disclosure or transfer of personal data to potential or actual acquirers may be necessary. In such a case, the scoopa will endeavor to ensure the highest possible level of data protection.

In accordance with applicable law, we reserve the right to store and transfer personal and other data to investigate and combat illegal activities and fraud attempts or infringements of the scoopa terms of service.

Data transfer to third countries

The adoption of the European General Data Protection Regulation (GDPR) created a unified basis for data protection in Europe. Your data is therefore predominantly processed by companies subject to the GDPR. However, if processing takes place using services provided by third parties outside of the European Union or the European Economic Area, these third parties must meet the special requirements of Art. 44 et seq. GDPR. This means that processing takes place on the basis of special guarantees, such as the determination of a data protection level equivalent to EU requirements that has been officially recognized by the EU Commission, or compliance with officially recognized contractual obligations, known as »Standard contractual clauses«.

Analysis tools

The tracking measures listed below and used by us are implemented on the basis of Art. 6 (1)(f) GDPR. The use of the subsequent measures is intended to ensure that our website is designed in a way that meets the needs of its users and is continuously optimized. We also use these tracking measures to record statistical information about the use of our website and for evaluation in order to optimize the services we offer for you. These interests are considered to be justified in accordance with the aforementioned provision. The relevant data processing purposes and data categories can be found in the more detailed descriptions of the tracking tools below.

Privacy Policy for the use of Fathom Analytics

This website uses the Fathom analysis service. Fathom is not based on »cookies«. It does not create cookies or save any personal information about you. This means that Fathom is fully GDPR-compliant. The use of Fathom is based on Art. 6 (1)(f) GDPR. The site operator has a legitimate interest in anonymized analysis of user behavior in order to optimize their web services and marketing campaigns. The Fathom Data Privacy Notice can be found here: /privacy

Links to social media platforms

The scoopa website occasionally uses links to social media platforms such as LinkedIn and XING on certain pages.

These links can create a brief connection between your Internet browser and the servers of the social media platform in question, at which point the content of that platform is transferred from there to your Internet browser.

As a result, the operator of the social media platform will learn your IP address. In some cases, the operators of social media platforms will also attempt to save cookies onto your computer which will be deleted once your Internet browser is closed.

If you are logged into the social media platform at the same time, information about your visit to the scoopa website could be associated with your user account at the social media platform in question, and stored, processed and used by the operator of that social media platform.

Privacy Policy for the use of LinkedIn

Plugins by the LinkedIn social network operated by the LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA (hereinafter referred to as »LinkedIn«) are integrated into our website. The LinkedIn plugins on this website can be recognized by the LinkedIn logo or the »Share button« (hereinafter referred to in general as »LinkedIn plugins«). If you visit our website, the LinkedIn plugins will establish a direct connection between your browser and the LinkedIn server. Via this connection, LinkedIn receives the information that you have visited this website using your IP address. If you clock on the LinkedIn »Share button« while you are logged into your LinkedIn account, you can link the content of this website to your LinkedIn profile. This enables LinkedIn to associate your visit to this website with your user account. Please note that we as the operator of the site do not receive any information about the content of the data transferred, nor about how it is used by LinkedIn. Details regarding data recording (purpose, scope, further processing, use) and your rights and setting options can be found in the LinkedIn Privacy Policy. This information is available on the LinkedIn website at: /static?key=privacy_policy&trk=hb_ft_priv.

Privacy Policy for the use of Xing

The »XING Share Button« is used on this website. If you visit this website, your browser will establish a brief connection to the servers of XING AG (»XING«), the provider of the »XING Share Button« functions (including a visitor counter). XING does not store any personal data about you or your visit when you access the website. XING does not store IP addresses and does not use cookies to monitor your visitor behavior with regard to the »XING Share Button«. For further information and the latest version of the »XING Share Button« Privacy Policy, please visit the following website: /plugins/share_button/privacy_policy

Privacy Policy for Microsoft Teams

We use the »Microsoft Teams« service provided by Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399 USA (hereinafter referred to as »Microsoft Teams«) to hold online meetings, video conferences and/or webinars. In the event of usage of Microsoft Teams, a variety of data is processed.

The scope of the processed data depends on the data that you share before or while taking part in an online meetings, a video conference or a webinar. During usage of Microsoft Teams, data of the participants in the communication is processed and stored on Microsoft Teams servers. This data may include but is not limited to your login details (name, e-mail address, phone number (optional) and password) and meeting data (topic, participant IP address, device information, and description (optional)).

In addition, visual and audio contributions by participants as well as voice input in chats can be processed. The processing of personal data required to perform a contract with you (this also applies for processing operations required to complete precontractual measures) uses Art. 6 (1)(b) GDPR as its legal basis.

If you have given us your consent for the processing of your data, processing is performed on the basis of Art. 6 (1)(a) GDPR. Any consent given can be revoked with effect for the future at any time. Otherwise, the legal basis for data processing as part of holding online meetings, video conferences or webinars is our legitimate interest in accordance with Art. 6 (1)(f) GDPR in effectively holding the online meeting, webinar or video conference.

Further information about data usage by Microsoft Teams is available in the Microsoft Teams privacy statement at: /en-US/privacystatement

Userlike Chat

This website uses Userlike, live chat software produced by the company Userlike UG (haftungsbeschränkt), Probsteigasse 44-46, 50670 Cologne, Germany. You can use Userlike to chat with our employees in real-time. At the start of the chat, the following personal data is collected: Date and time of the chat. And if provided by you: first name, surname, and e-mail address. Depending on the course of the conversation with our employees, further personal data may be provided by you in the chat. The nature of this information depends heavily on your request or the problem you are describing. All our employees have been trained in data protection and in the handling of customer data. All our employees are obliged to maintain confidentiality and have accordingly signed an addendum to their employment contracts which obliges them to maintain confidentiality and observe data protection. By accessing the scoopa.com web page, the chat widget is loaded as a JavaScript file from AWS Cloudfront. The chat widget technically represents the source code executed on your computer that enables the chat. In addition, scoopa stores the history of live chats. The purpose of this is to save our customers from having to go through a long history of requests, and for us to constantly monitor the quality of our live chat service. Processing is permitted pursuant to Art. 6 Para. 1 Book f, GDPR. If you do not wish your live chat history to be stored, please do not hesitate to contact us using the contact details listed below. Stored live chats and any other of your data will then be deleted by us immediately. The storage of chat data also serves the purpose of ensuring the security of our information technology systems. This is also our legitimate interest, which is why processing is permitted under Art. 6 Para. 1 Book f, GDPR. The legal basis for the processing of the data provided in the chat is also Art. 6 Para. 1 Books b and f, GDPR. Further information can be found in the Data processing terms of Userlike UG (haftungsbeschränkt).

Links to other websites

Our website may contain links to websites belonging to third-party providers. The scoopa is not responsible for the data protection practices or content of websites outside of the scoopa.

Data retention

The scoopa only retains personal data for as long as necessary for the purpose or legal provisions for which it was collected.

Information regarding data processing for the application process in accordance with Art. 13 GDPR

The application data you send to us is processed and stored electronically until the end of the application process.

Collecting and storing personal data as well as the type and purpose of and its use.

If you contact us as part of your application, we will collect the following information:

Title, first name, last name, a valid e-mail address

Address

Phone number (landline and/or mobile phone)

Information that we need for the application process

This data is collected in order to enable us to correspond with you. Data processing is performed on the basis of your application and is required for the stated purposes for the reasonable processing of your application in accordance with Art. 6 (1)(b) GDPR. Your personal data will not be transferred to third parties.

Access to data

The data you disclose will be treated as confidential. As part of a specific application, only persons who are involved with the recruitment process for that vacancy will have access to the data you disclose. These include but are not limited to members of the personnel department of the scoopa SE, company management and the relevant division manager.

Erasure of data

We store and use your data only for as long as necessary for making a decision regarding establishment of an employment relationship with you. If your application is rejected, the application process is concluded.

In general, your personal data will be deleted automatically six months following the conclusion of the application process. This does not apply if statutory provisions prevent deletion, if further storage is necessary for the purpose of providing evidence, or if you have given consent to further storage in accordance with Art. 6 (1)(a) GDPR.

Rights of the data subject

You have the right,

a) in accordance with Art. 15 GDPR, to obtain access to the personal data processed by us. In particular, you can obtain information about the purposes of processing, the categories of personal data concerned, the categories of recipient to whom your personal data has been or will be disclosed, the planned period for which the personal data will be stored, the existence of a the right to request rectification, erasure, restriction of processing or to object to processing, the existence of a right to lodge a complaint, the origin of the data where it was not collected by us, and the existence of automatic decision-making, including profiling, and where applicable meaningful information about the details of such;

b) in accordance with Art. 16 GDPR, to obtain without undue delay the rectification of inaccurate personal data or to have incomplete personal data stored by us completed;

c) in accordance with Art. 17 GDPR, to obtain the erasure of personal data stored by us, unless the processing of such data is necessary for exercising the right of freedom of expression and information, for compliance with a legal obligation, for reasons of public interest or for the establishment, exercise or defense of legal claims;

d) in accordance with Art. 18 GDPR, to obtain restriction of processing of your personal data where the accuracy of the data is contested by you, the processing is unlawful and you oppose the erasure of the personal data, where we no longer need the personal data but you require it for the establishment, exercise or defense of legal claims, or where you have objected to processing pursuant to Art. 21 GDPR;

e) in accordance with Art. 20 GDPR, to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to have the data transmitted to another controller;

f) in accordance with Art. 7 (3) GDPR, to withdraw the consent that you have given us at any time. This would mean that we would no longer be permitted to continue data processing based on such consent in the future; and

g) in accordance with Art. 77 GDPR, to lodge a complaint with a supervisory authority. In general, you can lodge a complaint with the supervisory authority associated with your habitual residence or place of work, or the place of our company.

The supervisory authority responsible for data protection for the scoopa GmbH is:

Der Bayerische Landesbeauftragte für den Datenschutz (The state representative for data protection of Bavaria)

Wagmüllerstraße 18, 80538 Munich, Germany

Phone: +49 (0) 89 212672-0

E-Mail: poststelle@datenschutz-bayern.de

To exercise any of the rights listed above or for any questions regarding data protection, you can contact the controller in accordance with para. 1 above or send an e-mail to dp@scoopa.com.

Right to object

If your personal data is processed on the basis of legitimate interest in accordance with Art. 6 (1)(f) GDPR, you have the right, in accordance with Art. 21 GDPR, to object to the processing of your personal data where there are grounds for doing so resulting from your specific situation or the objection concerns direct marketing. In the latter case, you have a general right to object, which we will honor without the need to indicate a specific situation. If you wish to exercise your right to revoke your consent or to object, simply send an e-mail to dp@scoopa.com.

Data security

a) For security within the context of your visit to our website, we use the commonly used SSL (Secure Sockets Layer) method in conjunction with the highest level of encryption supported by your browser. In general, this is 256 bit encryption. If your browser does not support 256 bit encryption, we will instead use the 128 bit v3 technology. You can determine whether an individual page of our website is transmitted with encryption by checking whether the key or lock symbol in the bottom status bar of your browser is closed. Any data entered into the registration form in our career section is likewise only transmitted to us in an encrypted form.

b) We otherwise use technical and organizational security measures to protect your data against accidental or intentional tampering, partial or complete loss, destruction or unauthorized access by third parties. Our security measures undergo continuous development to ensure they remain up to date with technological developments.

Changes to this Privacy Policy

We will update this Privacy Policy if necessary for reasons relating to current circumstances, such as changes to applicable data protection regulations.

Data from: January 1, 2023

Source: German version of this privacy policy. This is a non-binding convenience translation; the original German remains the only legally binding version.

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